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28 - 29 MARTIE 2018
CANTINA POLITEHNICII
 

HELPLINE ROMANIA SRL

 
 
 
HELPLINE ROMANIA SRL
 
Adresa: str. Coriolan Brediceanu, nr.10 - City Business Center Corp D
Telefon: +40 256 29 40 04
Adresa de email: info@helpline.ro
Pagina web: www.helpline.fr
Prezentare firma
 
FACULTATILE VIZATE:
 
Automatica si Calculatoare
Electronica si Telecomunicatii
Stiintele Comunicarii
 
 
DESCRIERE:
 
Helpline este o companie de servicii în domeniul IT, înfiinţată în anul 1994. În prezent, compania are 3000 de angajaţi, specializată în anumite domenii cum ar fi:
- End User Services (Service Desk, On Site Support),
- Infrastructure Services (Technical expertise, Project Management, Monitoring and Administration, Workstation expertise and management),
- Business Services (Consulting, Functional support to business divisions).

HELPLINE îşi stabileşte cu precizie obiectivele astfel încât să îşi dezvolte activităţile pe plan internaţional.

Această strategie este implementată prin deschiderea unei reţele vaste şi bine corelate de Centre de Servicii, apărute pentru prima dată în Vestul şi Centrul Europei.
 
 
OFERTA:
 
We want you in our team! If youd like to be part of an international team, join us!

Multi-tasking may be a challenge for some, but if its your kind of challenge, this job may be perfect for you. As a Service desk technician youll be a problem-solver, device software technician and more-all while being positive and professional.

And youll also be a hero when you solve our customers challenges.


Your responsibilities will be:

- Provide first line IT technical support (windows, office) with accurate and creative solutions to customer problems
- Research, resolve, and respond to general issues (office, windows, outlook, internet...) received via telephone calls and e-mails from different kinds of customers
- Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction
- Demonstrate excellent customer service at all times

Requirements:
Spoken languages: high level of German and English, or medium level of French and English.
Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit.
Availability to work in day shifts

Details:
Schedule: shifts
Support languages: German-EnglishFrench-English

What we offer:

Central building offices with excellent view on the city, top facilities and equipment

Competitive salary, performance bonus, meal tickets and gift vouchers

Training opportunities

Regina Maria medical package

Extra vacation days

Massage at the office day

Fruits on the house

Relocation package


What about choosing much more than a job


AJobThatMakesSense
 
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