Software Support Specialist with German knowledge m/f/d

Full time » altele in Timisoara

DEINE AUFGABEN:

Technische Kundenbetreuung unserer ATOSS-Lösung per Telefon, E-Mail und Fernwartung
Aufnehmen der Anfragen, Analyse und Anbieten von Lösungen für unsere Kunden
Beantwortung von Fragen zu unserer Software direkt, als auch über unser Ticket-System
Beratung unserer Kunden bei der Umsetzung personalwirtschaftlicher Prozesse
Enge Zusammenarbeit mit unseren Beratern und der Entwicklungsabteilung
Erarbeitung und Testen von entsprechenden Lösungen
Dokumentation der durchgeführten Tätigkeiten in unserem Ticket-System

DEINE FÄHIGKEITEN:

Abgeschlossene Ausbildung, idealerweise im IT-Bereich
Kunden- und serviceorientiertes Arbeiten und Teamfähigkeit
Ausgeprägte Kommunikationsfähigkeiten
Gutes technisches Verständnis
Gute Englischkenntnisse
Gute Deutschkenntnisse

We offer:

Onboarding: HR Induction, Newbies-Day, Training for our internal products & Buddy-Program
Benefits: meal vouchers, performance bonus, recommendation bonus, voluntary company bonus, free parking at our VOX Technology Park location in Timisoara, Bookster for bookworms, gaming rooms & rooftop access in Timisoara
Company culture: 23 vacations days from start, Diversity & Inclusion Team – culture talks, company event (Halloween/Christmas/ Summer party, team buildings), Barista corner in Timisoara, fresh fruit & sweets day after every release cycle, relocation package for those who wish to move to Timisoara/Sibiu
Career and development: career model with Expert- & Leadership Track, LinkedIn Learning, German language course if department requires, Java and Scrum certifications
Health Initiatives: medical subscription with a national-wide medical provider, 7Card for fitness activities, Timotion & Spartan sponsors
Security and Stability: Stock exchange presence in the German SDax & TecDax, over 30% EBIT-Marge, Scale-up, 18 years with record sales and earnings, visibility, future product
2 locations in Romania: TIMISOARA – VOX Technology Park | Calea Torontalului nr 69 | building B and SIBIU Str. Nicolaus Olahus | No.5 | Business Center Sibiu | Building B | Ground Floor
Standard contract: CIM

Aplica la aceasta oferta

ATOSS Software

+40 774 429 041

recrutare@atoss.com

https://bit.ly/3uP0qif

Contacteaza-ne

With our software products, we digitize workforce planning and workforce deployment processes in companies and thus improve the work-life balance for millions of employees worldwide. We enable companies to involve their employees in these processes and better take their wishes into account when organizing working time. In this way, we help companies work more creatively, intelligently, and humanely, revolutionizing the interplay between profitability and humanity. Cross-industry, in more than 50 countries, cloud-based. And we are successful. Our share price has grown by more than 1,000% over the last ten years. Become part of this success story!