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Summer Internship Associate Support Specialist with German (m/w/d)

Full time » Electronică, Telecomunicații si Tehnologii Informaționale in Timisoara

Internship Hotline

 

With our software products, we digitize workforce planning and workforce deployment processes in companies and thus improve the work-life balance for millions of employees worldwide. We enable companies to involve their employees in these processes and better take their wishes into account when organizing working time. In this way, we help companies work more creatively, intelligently, and humanely, revolutionizing the interplay between profitability and humanity. Cross-industry, in more than 50 countries, cloud-based.

And we are successful. Our share price has grown by more than 2,000% over the last ten years.

 

Become part of this success story by applying to our INTERNSHIP Program until the 30 of April 2022.

 

As an intern you will have the opportunity to experience first-hand what it is like to work in a European software company with a large international customer base, from the perspective of the application support team.  We are hidden champions in the workforce management market and our software product is a highly complex application for professionals, that runs both on-prem and in our cloud.

After a training period regarding our application, you will have the opportunity to collaborate with our internal teams (Customer Support and Cloud) and work directly with our customers.

We created the internship program to enable you to achieve great results but also to give you the opportunity to learn and grow further in our company. You will have access to our modern tools and experience our values.

Not at least, you will find out what’s the link between us and Ridley Scott’s “The Martian”.

Should you apply?

This internship is suitable for students from technical and non-technical colleges who are interested in understanding how software applications work and are eager to help customers.

 

Responsibilities:

  • Pre-qualifying customer enquiries and create tickets (in SalesForce/Jira), which the colleagues will process further.
  • Solving simple problems in a friendly and helpful way.
  • Obtaining further information for 2nd Support colleagues (if incomplete).

 

Basic Qualifications:

  • Very good knowledge of the German language
  • Confident handling of MS Office programs
  • Desire to learn new things and to be able to put them into practice
  • Enjoyment in customer communication (by telephone or e-mail)

 

 

 *This role is a part-time job with 6 h/day and with the duration of 2 months July-August 2022.

 

Immerse yourself in the ATOSS world and become a part of our success story!

We look forward to receiving your application.

ATOSS Software AG

ATOSS Software


VOX Technology Park | Calea Torontalului | Nr 69 | 300668 | Timisoara | Romania | Corp B, Timisoara
With our software products, we digitize workforce planning and workforce deployment processes in companies and thus improve the work-life balance for millions of employees worldwide. We enable companies to involve their employees in these processes and better take their wishes into account when organizing working time. In this way, we help companies work more creatively, intelligently, and humanely, revolutionizing the interplay between profitability and humanity. Cross-industry, in more than 50 countries, cloud-based. And we are successful. Our share price has grown by more than 2,000% over the last ten years. Become part of this success story!

Facultati vizate

Automatica si Calculatoare
Electronica Telecomunicatii si Tehnologii Informationale
Stiintele Comunicarii

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